Terms and Conditions

Acceptance of Terms

By accessing or using the website at insulationpicorivera.com or by requesting services from Pico Rivera Insulation, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or request our services. We may update these terms from time to time, and your continued use of the website after any changes constitutes your acceptance of the revised terms.

Description of Services

Pico Rivera Insulation is a licensed insulation contractor based in Pico Rivera, CA. We provide residential and commercial insulation services including, but not limited to, spray foam insulation, attic insulation, blown-in insulation, crawl space insulation, wall insulation, air sealing, and related services.

Our website is an informational resource and a way to request an estimate. Visiting the website or submitting a contact form does not create a contract or guarantee of services. A formal service agreement is only established through a signed written proposal or work order between you and Pico Rivera Insulation.

Estimates and Pricing

Estimates provided by Pico Rivera Insulation - whether verbally, in writing, or through our website - are not guaranteed fixed prices. Final pricing is based on actual site conditions observed during the in-home assessment. Factors that may affect the final price include the scope of work, accessibility of the work area, condition of existing materials, and material costs at the time of the job.

All pricing will be confirmed in writing in a proposal before any work begins. We will not proceed with work without your written approval of the quoted price. If conditions discovered during the job require changes to the scope of work, we will notify you and obtain approval before proceeding with any additional work or charges.

Scheduling and Cancellation

Once a job is scheduled, we ask that you provide at least 48 hours notice if you need to cancel or reschedule. Cancellations with less than 48 hours notice may result in a cancellation fee to cover crew scheduling costs. We reserve the right to reschedule jobs due to weather conditions, material availability, or other factors outside our control. We will contact you as early as possible if a rescheduling is necessary.

For jobs requiring the occupants to vacate the premises during work (such as spray foam installation), you are responsible for making appropriate arrangements to be away from the property for the time specified in your service agreement. Failure to vacate may delay the job and could result in additional scheduling charges.

Payment Terms

Payment terms are set forth in the written proposal for each job. For most residential projects, a deposit may be required at the time of scheduling, with the balance due upon completion of the work. For larger commercial projects, a payment schedule may be established in the proposal.

Accepted payment methods will be specified in your proposal. Payments not received by the due date set forth in your proposal may be subject to late fees. If collection efforts are required, you agree to pay any reasonable collection costs, including attorney fees.

Disputes about invoiced amounts must be raised in writing within 10 business days of receipt of the invoice. Undisputed amounts remain due and payable on time regardless of any dispute about other portions of the invoice.

Permits and Code Compliance

Where required by law or local ordinance, Pico Rivera Insulation will obtain the necessary permits before beginning work. Permit fees will be itemized in your proposal. You authorize us to apply for permits on your behalf as necessary to complete the work. We comply with applicable California building codes and local ordinances in all work we perform.

Warranty Disclaimers

Pico Rivera Insulation warrants that all labor and materials used in our work will conform to the specifications in your written proposal and will be free from defects in workmanship for a period specified in your service agreement. This warranty does not cover damage caused by events outside our control, including but not limited to acts of nature, improper use, third-party modifications, or pre-existing conditions not identified at the time of the estimate.

Manufacturer warranties on materials and products used in your project are passed through to you and are governed by the manufacturer's own terms. Pico Rivera Insulation makes no representations about the scope or enforceability of any manufacturer's warranty.

Except as expressly stated in your service agreement, all services are provided "as is." To the maximum extent permitted by applicable law, we disclaim all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Pico Rivera Insulation's total liability to you for any claim arising out of or related to our services or these terms shall not exceed the amount you paid for the specific services giving rise to the claim.

In no event will Pico Rivera Insulation be liable for any indirect, incidental, consequential, or punitive damages, including lost profits or loss of use, arising out of or related to our services or your use of our website, even if we have been advised of the possibility of such damages.

Dispute Resolution

If a dispute arises between you and Pico Rivera Insulation, we both agree to first attempt to resolve it informally by contacting us directly at contact@insulationpicorivera.com or (562) 271-5285. We will make a good-faith effort to resolve the issue within 30 days.

If informal resolution is unsuccessful, disputes will be resolved by binding arbitration in Pico Rivera, CA, under the rules of the American Arbitration Association, unless both parties agree in writing to an alternative method. Each party will bear its own legal fees unless the arbitrator determines otherwise. Nothing in this section prevents either party from seeking emergency injunctive or other equitable relief in a court of competent jurisdiction.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal proceedings not subject to the arbitration clause above shall be brought in the state or federal courts located in Los Angeles County, California.

Website Use

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage or impair it, interfere with other users' access, or violate any applicable law or regulation. We reserve the right to restrict or terminate your access to the website at any time without notice if we believe you are violating these terms.

All content on this website - including text, images, logos, and layout - is the property of Pico Rivera Insulation or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our written permission.

Policy Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically. Continued use of our website or services after any changes constitutes your acceptance of the modified terms.

Contact Us

Questions about these Terms and Conditions can be directed to us at: